Energy Outlet
📍 Solar enery companies in Randburg
Address is a South African supplier specializing in solar power systems. They offer a convenient online purchasing experience and seem to maintain a good stock level, ensuring prompt delivery. Customers appreciate the knowledgeable sales team and the assistance provided in selecting the appropriate system for their needs.
While many report positive initial experiences and satisfaction with their purchases, some have encountered challenges regarding after-sales support and warranty replacements. Addressing these concerns would significantly enhance the overall customer journey and solidify their reputation for reliable service.
I bought a system online revived it last week Thursday the whole process was great without any delays or complications category, and located in South Africa.nTo generate the text, consider the following information. The value 3.3 (out of 10) will determine the general tone of the writing, but it should not be mentioned. The main ideas on which you will develop the content are these opinions (do not mention customer opinions, refer to them, mention them directly, or say exactly the same thing; just take their context without indicating what customers think): I bought a system online revived it last week Thursday the whole process was great without any delays or complications I got everything and now no more loadshading would definitely would recommend outlet | Would highly recommend this company, they always have stock and their sales team is full of vibrant skilled people. Below is a system installed by me and supplied by Energy Outlet | Pray you don't receive a defective product that you need to be replaced under warranty. After THREE WEEKS of struggling, begging and pkeadingcand them simply ignoring any form of communication, I eventually received my "replacement" batteries, just to realise they simply fiddled with the defective batteries and sent me back the very same DEFECTIVE batteries. BUT now, those DEFECTIVE batteries are full of scratches and dents IT DID NOT HAVE! I sent them back brand new, but defective batteries to replace under warranty, but I received batteries that looks like 2ND HAND RUBBISH and is now in even a worse state than before! | Bought my system in March only installed 2 weeks ago and I must say I am happy with my system. The staff is so young and vibrant !! They are so accommodating and patient they told me everything I wanted to know before sale, helped me choose the right system for my house couldn’t be happier !! My husband and I are looking to add on the system soon and will definitely be coming back ! | After sale service is non existence!!!!! They deceived me and replaced my malfunctioning b....nThe tone must be adjusted to this value: very positive for high values (8-10), balanced for medium ones (5-7), and constructively critical for low ones (1-4). Synthesize these ideas to create an original text, without copying literal phrases. Write as if you know the place, but not in a tone that suggests you have visited it; simply define it, always maintaining an objective language and focusing on aspects such as the quality of service, treatment, or the overall experience.nThe description must follow a strict HTML format: two paragraphs (
), with a total length of 50 to 80 words. Highlight between 2 and 4 key concepts with the tag.
Energy Outlet is in position 59 out of 67 in Solar Enery Companies in Randburg
Customer Reviews
Energy Outlet has a rating of 2.5 out of 5 based on over 19 reviews on Google
I bought a system online revived it last week Thursday the whole process was great without any delays or complications I got everything and now no more loadshading would definitely would recommend outlet
Would highly recommend this company, they always have stock and their sales team is full of vibrant skilled people. Below is a system installed by me and supplied by Energy Outlet
Pray you don't receive a defective product that you need to be replaced under warranty. After THREE WEEKS of struggling, begging and pkeadingcand them simply ignoring any form of communication, I eventually received my "replacement" batteries, just to realise they simply fiddled with the defective batteries and sent me back the very same DEFECTIVE batteries. BUT now, those DEFECTIVE batteries are full of scratches and dents IT DID NOT HAVE! I sent them back brand new, but defective batteries to replace under warranty, but I received batteries that looks like 2ND HAND RUBBISH and is now in even a worse state than before!
Bought my system in March only installed 2 weeks ago and I must say I am happy with my system. The staff is so young and vibrant !! They are so accommodating and patient they told me everything I wanted to know before sale, helped me choose the right system for my house couldn’t be happier !! My husband and I are looking to add on the system soon and will definitely be coming back !
After sale service is non existence!!!!! They deceived me and replaced my malfunctioning battery with a used battery. Sadly, they told me that it was a new battery until I picked it up myself that it was used. But they still refused to refund me a top up of R2500. I basically ended up buying any old New Energy battery for R25500 .
WARNING.... do not do business here. Worst service I have ever experienced, and honestly though I was scammed. •Waiting over a week for quotes... •No receipt is given after payment is made. •They don't carry stock... •They get the goods from a warehouse in JHB CBD, which is also the place that needs the money to reflect in there account... •Delivery only happens at the end of the day, not 45min after you have paid the money. •The goods are not what you order, and when they have to exchange it, you get told there is no more stock of what you want.
If I could go lower than 1 I would. People need to know that Energy Outlet is the exact opposite of just that. Been waiting for 3 months for feedback on a simple process yet they simply can't do what they need to to tow the line. Utterly disappointed. This gives the whole industry a bad reputation
Information about Energy Outlet
Address
Energy Outlet is located at Unit 7, Energy Outlet, 18 Lyn Road, Ferndale, Randburg. Ferndale Industrial, Ferndale, Randburg, 2194, South Africa
Phone
The phone number of Energy Outlet is +27 10 065 3291
Business Hours
Monday: 09:00–16:00
Tuesday: 09:00–16:00
Wednesday: 09:00–16:00
Thursday: 09:00–16:00
Friday: 09:00–14:00
Saturday: 09:30–12:00
Sunday: Closed