The Solar Agency

Got a call 3 days after submitting a form for a sales rep to get in contact with me regarding installing of my inverter system for my household. Upon receiving a call from Nic on the stating he would be in contact with me via email to arrange a time as well as do a site analysis. It is the 27th of August today, I am yet to receive an email regarding that. Absolutely poor customer service. If you don't want to do the job, simply state that in the call. I have therefore found another business to do my installation. Thank you.

I recently had the pleasure of hiring a company to install a solar system for my home, and I am thrilled to share my positive experience. The decision to embrace solar energy has proven to be an incredible transformation, and this company truly delivered beyond my expectations. Living in an area plagued by frequent power outages and load shedding, I had grown tired of relying solely on the grid. However, the moment my solar system was installed, I forgot we ever had load shedding troubles. It was a monumental change that instantly improved my quality of life. One of the most noticeable benefits of connecting my essential devices to the solar system was the reliable power supply it provided to my Wi-Fi, TV, and garage door. Gone were the frustrating interruptions, leaving me free to enjoy uninterrupted entertainment and seamless operation of my garage door. It's the small conveniences that make a huge difference in our daily routines. The installer's expertise was evident from the start. They took the time to explain the features of my solar system and even checked my app for me. This proactive approach revealed high energy usage patterns that I wasn't even aware of. The installer's knowledge and attention to detail not only provided valuable insights but also helped me optimize my energy consumption, resulting in long-term savings. Reflecting on my experience, my only regret is not having invested in a solar system sooner. The benefits and cost savings I have witnessed since its installation have been truly remarkable. I wish I had taken this step earlier, as it would have allowed me to enjoy the advantages of solar energy for a longer period of time.

The Solar Agency installed a back-up system for us recently. They were knowledgeable, professional and courteous. The process went smoothly and the job was done timeously as promised and so neatly. The system looks great! We are now unaware of loadshedding unless we notice that the streetlights are out. Apart from the obvious benefits of enjoying uninterrupted power, we no longer have to worry about the burglar alarm battery being depleted during extended periods of loadshedding. It also gives us peace of mind knowing that the outside lights remain on throughout the night again. This is especially appreciated during those dark mornings and nights when leaving and returning home; dark points of entry and exit being such a safety concern nowadays. What a difference this system has made to our quality of life! Our roof is being replaced in January and once that is done, The Solar Agency will be installing solar panels for us. I cannot recommend this company highly enough. Many thanks to The Solar Agency for your sterling service at a time of unfulfilled promises, unmet expectations/deliverables and shoddy workmanship.

It has been my greatest pleasure dealing and indeed being served by TSA. Their friendly and professional staff have helped us to set up our business with great care and attention to detail. I have indeed felt empowered by the way my administration requirements and the setup of my systems fell into place under their care while I could focus on clients and installations. B Joubert - IC Solar