crystalline solar energy
📍 Solar enery companies in Johannesburg
Crystalline Solar Energy, based in Johannesburg, provides solar solutions for residential and commercial needs. They specialize in battery storage systems alongside their panel offerings, aiming to mitigate the impact of power outages. Potential customers should carefully verify product specifications and delivery expectations.
While the company offers a range of products, including inverters, reports suggest a need for improvement in post-sale support and communication responsiveness. Clarification regarding invoicing and logistical processes is advisable before committing to a purchase.
Features and services of crystalline solar energy
Accessibility
- Wheelchair-accessible car park
crystalline solar energy is in position 66 out of 73 in Solar Enery Companies in Johannesburg
Customer Reviews
crystalline solar energy has a rating of 2.1 out of 5 based on over 9 reviews on Google
I ordered a Battery. Second hand Battery was delivered. It couldn't last even 15 minutes on Load Shedding. Called them. They sent Courier Guy on the 05th of June 2023 to collect my faulty Battery and promised to replace it as soon as they checked what went wrong. I've been waiting till this day. They no longer answer my calls, when I send them a message via WhatsApp they just open the message so that I can see the recieved it and never reply. If you care about your money please stay away from this business and please let everyone in your contacts list know how dangerous this company is.
Ordered and paid for on the 1st December 2022, second hand battery delivered on 5th December. Not what was advertised and ordered. After a lot of issues getting answers, they Insisted the old one was returned before they would dispatch a new one. A courier collected the incorrect unit on 3rd January. To date they are not responding to messages or calls, They said they would dispatch the new battery on 9th January. On Monday 16th Jan I was promised a copy of the waybill. Since then all messages have been ignored. Do not use this company they should have zero stars. 21.02.2023 - Adding to this, the unit to date has not been received, the process of trying to recover the money paid to this company is in process. All emails, messages calls are being ignored. They have taken the money and have not followed through with any of their promises.
I receive the battery thank you. It was bumped and bend but I panelbeat it I inspects the battery and tests it. The battery only has 15 cells, while other batteries have 16 cells. You claim the battery is 10kWh, but it is just 5 kWh. For R22 000 it is still not too expensive. There is no manual. I am still waiting for the vat invoice The person who take the parcel to The courierguy places receiver in senderbox and that cause delay of 2 weeks in delivery.
Enquired about a battery and all communication went flawless until I asked if I can come pay for it and pick it up. Probably a scam.
I cant go lower than 1 star, this company is THE WORST COMPANY IN HISTORY, they take your money promise delivery, make excuses, lie and wont give a collection address or a refund and do not answer there phones. DO NOT USE THEM !!!
Worst service i ever experienced, They delivered second hand goods to my house and refuse to refund or exchange the goods and do not take my calls, Very unprofessional
Tried to visit to confirm that they were legit - they wouldnt agree unless i placed an order!!!!!!!
Information about crystalline solar energy
Address
crystalline solar energy is located at 42 Discovery Dr, Omondi, Johannesburg, 1619, South Africa
Phone
The phone number of crystalline solar energy is +27 73 125 8309
Business Hours
Monday: 08:00–16:00
Tuesday: 09:00–16:00
Wednesday: 09:00–16:00
Thursday: 09:00–16:00
Friday: 09:00–16:00
Saturday: 10:00–16:00
Sunday: Closed