Trailer Sol

What a great experience with Roberto when doing the install of my vehicle and offroad caravan off grid power solution. Good competitive pricing, attention to detail, great advice for future cost savings and very accommodating to all my 100000 questions along the way. Thank you for all you have done.

Rob and team @ Trailersol are perfectionists. Did some work on my tow vehicle and I can vouch for their excellent workmanship. Every detail was meticulously handled and Rob had oversight of the end result. Would definitely recommend TrailerSol

The only thing that is amazing about Trailer Sol is the extent of their incompetence. Somehow it worked out that they installed our inverter in the Western Cape. This has been a great boon for Western Cape inverter companies, as we have had to call a different electrical company almost every two mouths to address an issue with our inverter that Trailer Sol could not. Moreover, Trailer Sol is slow and will often simply just say whatever to make you go away. This is without the doubt the pinnacle of incompetence and apathy. I have never seen a company so adept at wasting my time and unable to answer their phones.

Wow, where to begin. Trailersol installed an inverter in our home in June 2023 and it's had problem after problem since. Roberto did the installation and it was immediately problematic, when we explained the problem to him, he told us it was fine and walked out. A subsequent visit from an electrician revealed that Roberto had wired something incorrectly and left us with a little fire hazard. A month later the inverter kept switching itself off, once again Roberto told us it was fine. Two weeks after that the inverter tripped our house, turns out he has incorrectly wired some surge protectors and left us with what he electricians called a "ticking time bomb". Finally in the last three days the inverter had once again been problematic, when load shedding hits and the power goes and out the inverter also goes out. We once again called out an electrician, this time an inverter specialist and found out that a firmware upgrade released a year ago was needed on the inverter. This was supposed to be done when it was installed but I guess Roberto forgot to do that huh? Not only was the install subpar ( to say the least) but Roberto's response to all this has been shocking. He doesn't answer calls or return them. He says what he needs to to get you off his back till the next time the poorly installed inverter has a problem. Save your time and money and get someone with more experience to install your solar power solutions and inverters. The only thing these guys excel in is wasting your time and somehow setting new records for being the most incompetent.

Trailersol went to great lengths to ensure the manufacturers honoured warranties on two unrelated claims for us

They do not answer their phone they waste our time

Best in the business!