Deltec Energy Solutions

I’ve never seen such cruelty in a business from the top management bought a platinum top spec batter on the 24/03/25 only for it to give in December mind you I had a 2 year warranty on it , was told to go check my alternator which I did at the dealer went I returned they charged their story now in terms of the oms they first said it should tech 13,5 when I returned the day after with results and a video now they charge to 14 and how they google their spec online it was so embarrassing a whole-so called director googling policies online at what a disgusting incompetence never again will I buy from them !!!!!!!!!!!!!!!! and all thier uncalibrated tools

Poor customer service, their technical staff are incompetent, their manual refers to a software for bms that according to the technicians is no longer available, they blame the installer when clearly their product is inferior... buy ANY OTHER BATTERY BRAND as these will only frustrate you and your client

DONT EVER BUY BATTERIES HERE. Dropped my Deep cycle batteries here in December. Its almost the end of Feb and still haven not received my batteries (or new ones) back. They (Phillip and Alva) keep promising to get back to me regarding the testing and status of the batteries. NEVER gets back. Customer service must be a joke in this company.

Very unhelpful. I had to greet the sales person first. He did not even get up from his desk to come to the reception counter. Did not recognize the battery I requested despite the fact that the previous day I had phoned in and was quoted a price. EVENTUALLY he asked someone else for assistance. Even if one is not tech3 competent, manners and willingness go a long way in the customer experience.

Sales team Lawrence, Keanon and Preston are awesome, one man apparently named Jannie has small glasses was extremely rude as hell. I've been buying batteries from you for a very long time and NEVER HAVE I EVER BEEN SPOKEN TO SO RUDELY BEFORE. This makes me very upset this man is so rude

Pathetic after sales service. Deep cycle batteries were sent in for checking 4 weeks ago and they still cannot give me an answer. Constant excuses. I DO NOT RECOMMEND DELTEC CAPE TOWN

Very poor service, when trying to lodge a complaint you are transfered everywhere and everyone passes the buck, eventually you ask to speak to the complaint manager you get this answer" you must speak to the sales manager, but he is not in pls call him om his cell" . Shouldnt he be calling me to solve my problem???. Very poor service, no feedback, can't reach a manager after 15h00